Through the years, Memphis has given birth to and become home to the headquarters of a number of retailers and other large businesses. Chains that were founded in Memphis, as well as chains currently headquartered in Memphis, include big names like AutoZone, Holiday Inn, and Malco Theaters. In addition to those big names of today, some major players that are no longer with us once called Memphis home too, such as Seessel's and Fred's (both of which have been popular topics on the Mid-South Retail Blog, as you can explore by clicking on those links). The subject of today's MSRB post might not be as large as some of those companies I just named (at least yet), but this rather new retailer with a Memphis connection is growing and expanding into a rather large company with a national presence at the moment. Today's post isn't very long, but it's another way that the retail of the Mid-South has crossed itself with the retail of Florida!
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| All interior photos are courtesy of reviewers who posted to Google Maps - the exterior photos were all taken by AFB. |
Hello there everyone, it's the Albertsons Florida Blogger writing for you once again on the Mid-South Retail Blog. As you may remember, I wrote a post for the MSRB last March, where we explored a former Fred's store in Titusville, FL that had since become an antique mall. As you may know, our usual MSRB host, Retail Retell, has been a bit busy lately. So while Retail Retell is working on other things, I'm here to fill the void for everyone with this post. My post today will be featuring a retail chain with Memphis roots called Buff City Soap (the company's name a play on Memphis's nickname of "the bluff city"). Buff City Soap is a company that specializes in the sale of homemade and organic soaps, and has been on a bit of a growth spurt lately. I actually had no idea about Buff City Soap until Retail Retell mentioned the company in passing during conversation of ours a while back. One day last fall when I was in Orlando, I had stopped to photograph a new Publix store in a former Lucky's Market building. On my way back to the car, I happened to look over at the little strip mall next door to the new Publix and saw Buff City Soap! It was my first time seeing one in person, so I figured I'd grab a few photos for an MSRB contribution, and here we are today!
Buff City Soap traces its origins back to 2013, so it's a relatively new company. The company was founded by Brad Kellum and his girlfriend Jennifer Ziemianin, who created a line of organic and plant-based soap products in Brad's garage after he began developing skin irritation from the chemicals in the soap he was previously using. After sharing the new soap product with friends, they began to develop an interest in buying his soap, leading Brad and Jennifer to start a side business with their new product. After experimenting with online sales at first, the couple made the leap into brick-and-mortar retail in 2014 when they opened in a small storefront at 3000 Kirby Whitten Road in the Memphis suburb of Bartlett. The original store, which opened under the name Bartlett Soap Company, is still in operation at that same location too - the first of what would become (as of early 2022) over 220 locations for Buff City Soap nationwide.
During their first year in business, Brad and Jennifer sold $75,000 worth of soap, making the product a hit locally. The overwhelming response to the product led the couple to open a second location in Olive Branch, Mississippi, as well as a central manufacturing and distribution facility for the soap's ingredients. As sales grew, Buff City Soap began to offer franchising opportunities, which began the company's growth outside of Memphis and into new territories (like Florida).
Currently, Buff City Soap has locations in most of the major metropolitan areas of Florida, with the location we'll be touring today located in the SoDo neighborhood of Orlando. SoDo is short for "South Downtown", and is a somewhat trendy urbanizing part of Orlando that builds off the urbanized feel of downtown, with some suburban characteristics thrown in. Buff City Soap fits in pretty well with the aesthetic of the area, especially as a store selling trendy organic products (like the supermarket that was originally intended to anchor this strip too). However, hiding amongst the new and trendy, in the background of the above photo there is a giant ice cream cone looking at us to break up the sight of all the gray paint and fake stone! That ice cream cone is part of Florida's famous Twistee Treat chain, a chain of ice cream shops famous for its cone-shaped buildings. Twistee Treat's history is a long story for another day, but the article I linked to is a nice little summary of the company's original downfall and modern revival.
Cleaning ourselves from that distraction about ice cream, we need to return our attention to soap! Pictured here is the front entrance to the SoDo Buff City Soap store. Unfortunately, I didn't go inside for any pictures, but the remainder of this post will feature a few interior shots I pulled from Google Maps of this location so everyone can get a little feel of what one of these stores is like:
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| Photo courtesy of Google Maps Reviews |
The SoDo location of Buff City Soap opened in July 2021, as part of the company's grand plan to expand nationwide. That expansion has been fueled in the late 2010s and early 2020s due to a large interest from potential franchisees, who have been submitting applications to open a Buff City Soap location of their own in all corners of the country. Thanks to the franchise model, Buff City Soap has been able to sustain the rapid growth, growing from a handful of locations around Memphis in 2017 to over 200 locations nationwide today. The company's plans include growing to over 1,000 locations by 2025, but to sustain that growth, a sacrifice to the Mid-South was made. In 2020, Buff City Soap announced it was moving its headquarters from Memphis to Dallas, Texas, due to Dallas's proximity to potential private investors and the local talent pool. A bit of a sad move for a company that has a nod to Memphis right in its name, but business is business I suppose. However, Buff City Soap will always be able to trace its roots to the Mid-South, even if the company did have to run off to Texas to attract the big money.
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| Photo courtesy of Google Maps Reviews |
The interior of a Buff City Soap location involves many tables and shelves of soap, as you'd expect. Officially, Buff City Soap calls their stores "soap makeries", as all of the product sold in the store is made in the store, an interesting twist on the traditional way of selling soap. Only the raw ingredients for the soap products are shipped to each location, with the store employees responsible for making all the bars and bottles of soap sold in store.
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| Photo courtesy of Google Maps Reviews |
More soap...
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| Photo courtesy of Google Maps Reviews |
Even more soap...
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| Photo courtesy of Google Maps Reviews |
Laundry soap too - Buff City really has all aspects of soap covered in here!
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| Photo courtesy of Google Maps Reviews |
The laundry soap department even has a (very real looking) washer and dryer too.
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| Photo courtesy of Google Maps Reviews |
For a store that only sells soap, this place is pretty big. Buff City occupies the oversized corner space of the little strip mall it is located in, and they were able to fill that space with a lot of soap! The photos online show a decent number of people in the store too, so hopefully with all the soap sales, this place is really cleaning up!
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| Photo courtesy of Google Maps Reviews |
In addition to all the employee-made soaps for sale, Buff City also had a small counter where customers could make their own soaps too - a fun little offering!
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| Photo courtesy of Google Maps Reviews |
So that wraps up our little tour of a Buff City Soap store, Memphis's most recent contribution to the national retail scene (as seen in Florida).
It's nice to see how a small idea can still lead someone to create a large chain like we saw in the case of Buff City Soap. While I see a lot of new start-up restaurant chains popping up rather frequently, a retail chain starting from scratch like this seems to be a rarity anymore - especially a chain that started as a person's crazy idea in a garage, and not a chain created by an existing large company. Even though the company is no longer headquartered in Memphis, hopefully Buff City Soap will continue to prosper for many years to come, and continue to represent Memphis and the Mid-South through its name.
To finish out this post, I have to give a big thanks to Retail Retell for letting me contribute to the Mid-South Retail Blog once again, and maybe he'll let me write on his blog again when I find another way to cut back on the puns blend Floridian and Mid-South retail together! More to come from Retail Retell on The Mid-South Retail Blog in the future as well, and he always has something going on over at his flickr photostream in case things ever slow down on here again too. You can also find more from myself at my namesake Albertsons Florida Blog and its sister blog, My Florida Retail, if you want to keep up with the craziness that is Floridian retail.
So like one bubble said to the other bubble, it's time for me to pop on out of here. Until next time, thanks for reading, and have fun exploring the retail world wherever you are!
AFB
As always, I love the puns! You were able to scrub your way into the Mid-South without sliding out of Mid-Florida! Even without going in the store, you were still lathered with photos from Google Maps, too.
ReplyDeleteBuff City seems like a neat concept. I have yet to see one, but now I will be on the lookout. I'm sure I would've loved to drag my parents to this store to make soap when I was younger; the make your own seems like a really good concept to draw kids in.
I'm bubbling up with envy at those soap puns!
DeleteBuff City is relatively new and growing, especially in the Southeast, so you'll probably run into one before long. I'm sure the make-your-own-soap feature is really fun for kids, and I too would have enjoyed that when I was younger (and probably still would today too!).
I love Buff City Soap as the idea for a post, and like Sing Oil Blog said above, your puns are the best! I've been in the location in Southaven several times and I'm always impressed. It's a surprisingly large space for what it is, but they make it work nicely. It's got a cool setup/layout, and because it's the corner spot, they have really nice natural lighting coming in through the windows such that the interior doesn't really have to have much lighting at all. And of course, the smell is just fantastic! I still haven't used one of their products myself, but my mom has and she also buys them as gifts for several people she knows.
ReplyDeleteI had learned, but forgotten, that Buff City's headquarters are no longer local to Memphis. That's a shame, but at least they kept the reference in the brand name, I guess. That reference probably doesn't make sense to a bunch of people outside of Memphis, but it's great to see them continue to expand, regardless! Here's to wishing them continued success.
Thanks - at least I'm cleaning up with compliments on the puns! :) Like how you describe the Southaven store, the SoDo Buff City location is also a corner spot with a lot of windows, and all that natural light really helps make all the colorful soap stand out quite well. Maybe I'll venture into Buff City one of these days, as you've certainly had a lot of good to say about them!
DeleteIt is sad that Buff City no longer calls Memphis home, and that they couldn't have launched the expansion effort with local talent and investors. I probably would have never caught the naming reference had you not told me the story of Buff City prior, but it's fun to know the reason. Still, hopefully the expansion works out well for Buff City!
This is one of those classic Mid-South Retail Blog posts where the subject is somehow related to the Mid-South, Florida, and Texas, lol. Usually it is Retail Retell who finds these subjects, but today it's AFB reporting from, well, Florida! I guess that makes sense, lol.
ReplyDeleteEven though Buff City is now based out of Texas, I must admit I have not heard about them. I do know about Lush though which has really taken off and so I'm not surprised to see someone else having success with a similar type of idea. The store looks pretty neat and so I suppose they have a very loyal following like Lush does. I must admit that these types of stores are not my type of thing as the soaps I use usually come from stores we usually discuss like Kroger and Randall's (Safeway/Albertsons). Still, finding retailers with neat displays, lighting, and such is becoming a bit of a rare thing! I must admit that $7 for a bar of soap that isn't even the 'premium' soap is a bit much, but maybe it's really good soap, I don't know!
It does look like Buff City has made their way into Houston as I see a few locations on Google Maps. All of them have very few reviews so I reckon that they all must just opened recently. One of them is in the Heights near that new HEB with the fancy parking garage and all that replaced the old Fiesta Mart which used to be on that land. The subject of HEB replacing Fiesta is a sore spot for some Houstonians and Houston retail enthusiasts, but I suppose I'll leave it at that!
Twistee Treat has made it to my area and they have not even gone out of business yet! That's a near miracle for Houston retail as you well know, lol. I guess they do pretty well. Houston's about as good of a market for ice cream as Florida is I suppose! Link: https://goo.gl/maps/qJVLotdD6NjoojbK7
I'm just covering all the geographic regions while I'm at it! It just goes to show how much retail can intertwine in crazy ways with all these different areas.
DeleteYes, Buff City is very similar to Lush, so that's a great comparison. My sister actually dragged me into a Lush store before, and it was certainly an interesting concept. While Lush does sell some soaps, that's not really their primary product, so Buff City's model works out well by specializing in just soaps to make themselves stand apart. I typically buy plain soap myself, but for the price point, I think you actually get what you pay for at Buff City from the reviews I've read.
Most Buff City locations outside of Memphis (and the surrounding states) are pretty new - I believe most of the Florida locations aren't any more than 1-2 years old. Locating in a fancy new HEB shopping center sounds like a trendy location for a store like Buff City, so it makes sense one opened there in the Heights.
Outside of corporate Twistee Treat's Central Florida core, the only locations they have outside of that (which aren't rogue locations from the brand's original incarnation) are those outliers in Houston. I don't know how that came about, but if those locations appear to be successful, I won't question it too much!